3 Reasons Your Customers Will Thank You For Going Mobile | Live App Blog

3 Reasons Your Customers Will Thank You For Going Mobile

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Image courtesy of Adamr / FreeDigitalPhotos.net

With mobile devices about to outnumber the people on earth, there has been a shift to a mobile mindset. People now expect that any information they want to be accessible anywhere, anytime on any device.
Recent surveys show that:

  • 80% of a mobile user’s time is spent in an app (supermonitoring)
  • 82% of smartphone owners believe there are critical apps they can’t go without for even a day

Clearly a mobile app the best way to engage your customers.

1. Convenience

Engage with your customers in real-time, on their schedule. Save your brand on their smartphone, so your customers don’t have to ‘hunt’ for your business.

  • 76% think that brands should have a mobile app to make interacting & shopping with them easier (uxbooth)
  • 50% of the average global mobile web users now use mobile as either their primary or exclusive means of going online
2. Time

Don’t keep your customers waiting, mobile apps function more quickly and smoothly than websites on a smartphone. A mobile app provides a fast and easy way for for your customers to get in touch with your company about customer service issues from any convenient location.

  • 80% mobile users feel mobile apps offer a more convenient and faster experience than websites (Compuware)
3. Rewards

Customers that download your mobile app are willing to keep your brand with them. So take the opportunity to reward them with exclusive app content like promotions or contests and watch them spread the word.

Summary

Customers are looking for products and services via mobile while at work, walking on the street and sitting at home. Put your business in their pocket and get ahead of your competition.

If you’re interested in learning more about building a Mobile Experience for your customers, check out
LiveApp.

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